IRP ProcessIntelligence

What problems does business activity monitoring solve?

• The human factor is significantly reduced.
• Staff requirements are lowered.
• Operational control of operational risks increases process transparency and improves manageability and support.

As a result, operational risks and business operation costs are reduced, and business efficiency is improved.

What are “operational risks”?

Management decisions are based on the analysis of an organisation’s performance indicators. Therefore, to manage a company effectively, their status must be monitored. The faster the monitoring, the quicker the response to changes, and the more time and options management has for decision-making.

Why IRP ProcessIntelligence?

• Convenience: Process and indicator diagrams are presented in clear charts and tables.
• Simplicity: The interface is intuitive. Deployment is easy.
• Multi‑platform: The system server can be deployed on any operating system that supports a Java Virtual Machine; support for all popular application servers.
• Cost‑effectiveness: The user workstation requires no special software or expensive hardware — only an Internet browser.
• Integration capabilities: Based on IRP ProcessFrame technology, built on SOA (Service Oriented Architecture) principles.

IRP ProcessIntelligence provides the following capabilities:

• Real‑time data collection on the status of any processes, IT infrastructure objects and indicators.
• Operational analysis with immediate notification of responsible staff.
• SLA (Service Level Agreement) monitoring.
• Provision of all necessary information on failure causes and solutions for issue resolution.
• Clear and convenient visual monitoring of process diagrams and infrastructure component status.
• Flexible rule configuration for monitoring.
• Auditing of all events and actions.
• Auditing of changes in event, object and indicator status.
• Data collection on process status for the Quality Management System.
• Flexible user rights configuration.

To reduce the cost of process maintenance and response time to exceptional situations, IRP ProcessIntelligence includes an Expert System for actions in exceptional situations. This system provides quick access to information on the causes and nature of events, as well as instructions for actions in exceptional situations.

IRP ProcessIntelligence capabilities:

• Visualisation of key organisational parameters.
• Presentation of the enterprise infrastructure.
• Display of the monitoring object list.
• Auditing of changes in monitoring object status.
• Display of business indicator status.